Shipping Policy

Effective Date: 24/09/2025

At ZAZLA, we are committed to delivering your orders quickly, safely, and at the best possible rates. This Shipping Policy explains how we process, ship, and deliver your purchases.

1. Shipping Coverage

We currently deliver across India.
International shipping is not available at this time.
Delivery availability may vary depending on your pin code/serviceability.

2. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Timelines

Standard delivery time is 3–7 business days (depending on location).
Metro cities may receive orders faster, while remote areas may take longer.
You will receive a tracking link once your order has been dispatched.

4. Shipping Charges

We offer free shipping on orders above ₹[insert amount].
For orders below this amount, a flat shipping fee of ₹[insert amount] will apply.
Any applicable shipping charges will be displayed at checkout.

5. Order Tracking

Once shipped, you will receive an email/SMS with your tracking details.
You can track your shipment directly with our courier partners.

6. Delays

While we make every effort to deliver on time, delays may occur due to:
- Courier/logistics issues
- Natural disasters, strikes, or unforeseen circumstances
- Incorrect or incomplete shipping address provided by the customer
In such cases, our team will keep you informed.

7. Undeliverable Orders

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to re-ship.
Additional shipping charges may apply for re-shipping.

8. Damaged or Missing Items

If your package arrives damaged, or items are missing, please contact us within 48 hours of delivery with photos and order details.
We will investigate and provide a resolution (replacement/refund).

9. Contact Us

For shipping-related questions, contact us at:

ZAZLA
Website: https://zazla.co.in