Cancellation Policy
Effective Date: 24/09/2025
At ZAZLA, we value your trust and want to make shopping easy and flexible. This Cancellation Policy explains how and when you can cancel your order.
1. Order Cancellation Before Shipment
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You can cancel your order within 24 hours of placing it or before it has been shipped, whichever is earlier.
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To cancel, contact our customer support team at [insert email/phone] with your order number.
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If the cancellation is approved, a full refund will be issued to your original payment method within 7–10 business days.
2. Cancellation After Shipment
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Once an order has been shipped, it cannot be canceled.
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However, you may still be eligible for a return or exchange after delivery, as per our Refund & Returns Policy.
3. Cash on Delivery (COD) Orders
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COD orders can also be canceled before shipment by contacting support.
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Repeated COD cancellations may lead to restrictions on your account.
4. ZAZLA’s Right to Cancel
We may cancel your order in the following cases:
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The product is unavailable or out of stock.
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Pricing or description errors on the website.
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Payment issues or suspected fraud.
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Invalid or incomplete shipping address.
If we cancel your order, you will be notified immediately and receive a full refund (if payment was already made).
5. Refund Timelines
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Refunds for canceled orders will be processed within 7–10 business days.
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Timelines may vary depending on your bank or payment provider.
6. Contact Us
For cancellations, please reach out to us:
ZAZLA
Website: https://zazla.co.in